Conditions d’utilisation

Overview

This website is operated by Veluna Care. By visiting the site or purchasing from us, you agree to these Terms of Service and all applicable laws.

Online Store Terms

You must be legally able to enter into a purchase contract in your location. You may not use our products or website for unlawful purposes, attempt unauthorized access, or interfere with store security.

Product Information

We make reasonable efforts to display product descriptions, colors, specifications, and availability accurately. Screen colors may vary. Product packaging or minor details may change without affecting the product’s intended function.

Prices and Orders

Prices are shown in US dollars unless stated otherwise. We may correct pricing or product-information errors, limit quantities, refuse or cancel orders, and refund any amount paid for a canceled order. An order confirmation does not guarantee acceptance or availability.

Billing Information

You agree to provide current, complete, and accurate billing, shipping, and contact information. Orders may be delayed or canceled if information cannot be verified.

Shipping, Returns, and Refunds

Shipping estimates are not guaranteed. Purchases are also governed by our Shipping Policy and Return and Refund Policy, which form part of these terms.

Personal-Care Products

Products must be used according to the included instructions. Stop use if irritation occurs. Our products are not medical devices and are not intended to diagnose, treat, cure, or prevent any condition.

Third-Party Services

The store may use third-party payment, fulfillment, analytics, and shipping providers. Their services may be subject to separate terms and privacy practices.

Intellectual Property

Store content, branding, text, graphics, and designs may not be copied, reproduced, or commercially used without written permission, except where permitted by law.

Disclaimer and Limitation of Liability

To the maximum extent permitted by law, the store and products are provided without warranties beyond those expressly stated. Veluna Care is not liable for indirect, incidental, or consequential damages. Nothing in these terms excludes rights or remedies that cannot lawfully be excluded.